Profile PicI am a regulatory attorney with a proven record of developing operational processes and managing risk for financial institutions. I enjoy travel, reading and volunteering.

My areas of expertise include:

  • developing policies, procedures, operating standards and methodologies for identifying, testing, monitoring and mitigating risk
  • contract review, negotiation and management to ensure regulatory compliance
  • drafting and delivering regulatory training
  • analyzing internal procedures
  • designing monitoring and testing protocols to minimize risk
  • working with senior management and internal counsel on board matters and minutes following meetings
  • cataloguing database of federal laws to ensure regulatory compliance, including annual updates to regulatory changes
  • assessing protocols for records storage, documentation and management
  • working with project management, operational risk management, enterprise risk management and third-party auditors to demonstrate operational soundness and effectiveness
  • writing test scripts for operational releases
  • participating in new product development task force to ensure compliance with applicable laws and regulations
  • supervising advertising and marketing activities to ensure appropriate compliance
  • identifying operational risk and reporting issues to senior management and directors
  • reviewing vendor management protocols and third-party provider contracts
  • analyzing data for collection and reporting methodology and accuracy
  • compiling peer lender statistics for drafting performance evaluations
  • comprehensive review of Compliance Management Systems
  • reviewing internal and outsourced policies, procedures and contracts
  • comparative analysis of peer-to-peer lending platforms
  • documenting credit and fraud protocols for internal and outsourced performance
  • working with regulators to effectively pass all examinations

I am actively involved with volunteer activities with various organizations, some of which are listed below:

  • Big Brothers/Big Sisters – Proof Positive Mentoring Program
  • United Way of Central Alabama – Visiting Allocation Team
  • Alabama Possible – Poverty Simulation Programs & Community Outreach Programs
  • Birmingham Bar Association Volunteer Lawyers Program

Significant accomplishments include:

  • restructuring CRA/HMDA review process to attain 99.6% accuracy
  • obtaining federal authority to capitalize interest on force-placed flood insurance premiums
  • reorganizing 11,000+ database items by category, type and item to maximize call center response time
  • reducing 30-day complaint resolution process to 10-day industry standard
  • implementing 3-day resolution for ID theft and information breach events
  • converting score-based training program to core competencies model

EDUCATION:

  • Birmingham School of Law (JD, 1997)
    • Member Sigma Delta Kappa
    • Member Honor Court
    • Established Speakers Bureau
  • University of Alabama (BA, 1992)
    • Member Bama Sail Club

PROFESSIONAL ASSOCIATIONS:

  • Alabama State Bar
  • Birmingham Bar Association

CERTIFICATIONS:

  • Licensed to practice in Alabama State Courts and 11th US Circuit Courts